Fewer repeat questions for the team
Opening hours, terms, price lists and procedures often generate the same questions. The assistant answers straight away and hands over to a person when the sources are not enough or the request calls for it.
Your company knowledge, ready to answer
ANTEX searches your price lists, manuals, procedures and web content. It answers immediately and shows the documents it used, so you can check every answer.
Based on the requirements you gave, the best options are the Basalto range and the Quarzo range.
The Basalto range has higher wear resistance and suits heavy traffic . The Quarzo range is easier to look after: routine cleaning needs no special products . Both are in the public spaces category of the current catalogue .
The demo works best on a computer
The simulation shows the conversation, the documents cited, the extracts, the confidence level and the contact record filling in, all at the same time: in a narrow column it would become one very long list to scroll, and the whole point — seeing these things happen side by side — would be lost. Open this page on a computer to watch it. The real assistant works on a phone too.
Simulation with demonstration data. It is not a live model and it does not process personal data.
How it works
ANTEX starts with the documents and systems you already have. DigiBite helps you choose the sources, set the rules and bring the assistant into the channels your team uses every day.
We gather PDFs, price lists, manuals, procedures and spreadsheets. When needed, we crawl your website or connect APIs and third-party tools through MCP.
We start from the material you already have
We agree the tone, the limits, the excluded topics and the cases that must go to a person. The decisions stay with you.
You decide, we configure
It can run on your existing website without a rebuild, in a private area or in your company's ChatGPT or Claude environment through MCP.
The same knowledge, in the channels you already use
The practical benefits
ANTEX cuts the time spent on recurring requests and helps customers and colleagues find consistent answers, based on approved documents.
Opening hours, terms, price lists and procedures often generate the same questions. The assistant answers straight away and hands over to a person when the sources are not enough or the request calls for it.
Customers and colleagues get information based on the same approved sources, without depending on who happens to be available or on an outdated copy of a document.
Procedures, solved cases and department notes remain available even when staff change or the person who wrote the document is not around.
Anyone looking for information can get it straight away. When real interest emerges, the team receives the context already gathered during the conversation.
The answer shows the documents used. If something is wrong, you can trace it back to the source, update it and make the correction available to everyone.
You do not need everything tidied up in advance. You identify a first useful case, prepare the sources it needs and extend the work later.
These benefits depend on accurate, up-to-date sources. That is why preparing the source material is part of the project.
Security and privacy
Data protection starts with practical questions: where the data is stored, who can access it and how each answer can be traced back to its sources.
ANTEX runs on Microsoft Azure in European Union regions. The data stays in the EU.
Personal data is processed in line with the GDPR. No further certifications are claimed until they have been obtained and documented.
Sources are assigned per bot and per role. Each bot consults only the content it is authorised to see.
Conversations, sources consulted and the date of the last scan remain available for checks.
Answers you can check
You do not have to take it on trust. ANTEX links every answer to the documents it consulted and says so when the available material is not enough.
You can see the document, the relevant passage and when ANTEX last synced it.
The assistant states that it does not have enough information and can pass the request to a person.
You can review the questions, the answers and the documents consulted to see which content to update or add.
Citations can be shown or hidden depending on the assistant and the channel. Either way, the answer and its sources remain available in the history for internal checks.
AI adoption with DigiBite
DigiBite helps companies that want to adopt AI but are not yet sure which task to start with, which documents to prepare or how to involve their teams.
You do not need an AI strategy or a perfectly organised archive before you begin. Together, we choose a real problem, prepare the sources it needs and launch a focused first use case. Only then do we decide whether to extend it.
AI creates value when it becomes part of everyday work. DigiBite guides you from the first decision through to daily use.
We look at the questions you receive, who asks them and how much work they create. If ANTEX is not a good fit, we say so before starting the project.
For each topic we identify the valid source, remove the outdated versions and point out the information that is missing.
We start with one department, one kind of question and one channel. Once the first case has been checked, you decide whether and where to extend the service.
We review the answers, update the documents and sharpen the rules. This stage is part of the launch.
Sectors
Choose the context closest to yours: we show one outcome at a time, inside a concrete situation.
Choose a sector
These sectors are examples, not an exhaustive list: ANTEX is configured around each organisation’s processes and sources.
Manufacturing
Customers and technicians quickly find information across catalogues, data sheets and manuals. Every answer keeps its source document visible, making it straightforward to verify.
A concrete question
Which component is compatible with this machine, and where is it specified in the manual?
Construction and materials
Installation instructions, certifications and specification items become available in one conversation. The original source stays next to the answer, even when the document set is large.
A concrete question
Is this finish suitable for outdoor use, and which certification confirms it?
Retail and e-commerce
The assistant compares catalogue details, features and availability to resolve questions during product selection. Once the need is clear, it offers the next step without forcing the decision.
A concrete question
Which model is best suited to everyday use, and is it available in my size?
Professional services
During the conversation ANTEX gathers the project's goals, timing and scope. The sales team receives a structured record and can begin the conversation from the right point.
A concrete question
I would like to understand whether the service fits a three-site project with a tight schedule.
Software and technology
Manuals, release notes and frequently asked questions are consulted together instead of searched in separate archives. The answer identifies the chapter used and separates what is documented from what is not.
A concrete question
Did this feature change in the latest version, and where can I find the updated example?
Internal knowledge
Rules and procedures answer employees according to the permissions of their role. If a source is missing or outdated, ANTEX does not fill the gap: it flags it and shows which content needs attention.
A concrete question
What is the approved procedure for this request, and who should I pass it to?
Sales networks
The same knowledge base serves resellers and affiliates without multiplying archives. Each network keeps its own brand, commercial terms and authorised content only.
A concrete question
Which terms and materials may I show the customer in my store?
Training
Handouts, transcripts and syllabuses become available in the same place. Learners receive a concise answer and can return immediately to the lesson or document it came from.
A concrete question
Which lesson explains this step, and which materials should I review?
Tell us which questions you receive and which documents you use. We will work out together whether ANTEX suits your case, and we will say so clearly when it does not.